General hours today
9am - 5:30pm
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Customer Service

We pride ourselves on helping our customers however we can. Please don't hesitate to get in touch with any feedback, concerns or questions.


Here are some of the more commonly requested services we're proud to offer at The Strand at Coolangatta.
ANZ Ground floor, near Creme
Commonwealth Bank Level 1, near the Lotto Kiosk
Disabled Access
The Strand at Coolangatta has allocated disabled parking, wheelchair access to ramps, lifts and disabled toilets.
Parents Room
We offer a fully-equipped parents’ room. This is fitted with private feeding cubicles, changing benches, microwave and sinks.

This is located on Ground floor, next to Esteem's Boutique (opposite main amenities).
Lost Property
Lost Property can be claimed at The Strand at Coolangatta Centre Management, next to Woolworths on Level 1.

Please call (07) 5506 5300 if you have misplaced an item while in the centre. If you come across a lost item please deliver it to The Strand at Coolangatta Centre Management.
Centre Info > Customer Service